http://www.steveersinghaus.com/archives/400 Sun, 29 Aug 2010 17:01:20 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.steveersinghaus.com/archives/400/comment-page-1#comment-897 susan Wed, 11 May 2005 18:22:57 +0000 http://steveersinghaus.com/archives/400#comment-897 In this time of biggest business and lowest quality and service, I think there will be a turnaround back to the companies that provide the best and quickest customer service lines. After all, we are computerized and cableized because of our growing need for speed and time wasted hurts us the most. Remember when it was fine to wait in a grocery line for five minutes and you didn't get antsy? We don't even wait 20 seconds for a page to load on the internet, but move beyond the slowpokes. The other appeal, of course, is the humanness of service after dealing with voice messages and pushbutton phone menus. In this time of biggest business and lowest quality and service, I think there will be a turnaround back to the companies that provide the best and quickest customer service lines. After all, we are computerized and cableized because of our growing need for speed and time wasted hurts us the most. Remember when it was fine to wait in a grocery line for five minutes and you didn’t get antsy? We don’t even wait 20 seconds for a page to load on the internet, but move beyond the slowpokes. The other appeal, of course, is the humanness of service after dealing with voice messages and pushbutton phone menus.

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